Search found 516 matches

by Grace Liu
15 Apr 2019 11:40
Forum: Help & Support
Topic: Error code -15
Replies: 6
Views: 3457

Re: Error code -15

Hello, please reboot your device and try on 3uTools again.
by Grace Liu
12 Apr 2019 11:28
Forum: Help & Support
Topic: downgrade of firmware
Replies: 2
Views: 2424

Re: downgrade of firmware

At present, you can not downgrade to iOS 12.1.3.
by Grace Liu
11 Apr 2019 14:30
Forum: Help & Support
Topic: Problem with the download of apps
Replies: 1
Views: 973

Re: Problem with the download of apps

Hello my friend, we are trying to fix this problem. Please keep following us on Twitter or Facebook.
by Grace Liu
08 Apr 2019 09:55
Forum: Member Introductions
Topic: Hello from Long Island, NY
Replies: 1
Views: 5801

Re: Hello from Long Island, NY

Welcome my friend, you can also follow us on Facebook and Twitter page. We always share posts there.
by Grace Liu
01 Apr 2019 18:21
Forum: Help & Support
Topic: iPad Air 2 stuck at 20% unmounting filesystem
Replies: 3
Views: 3762

Re: iPad Air 2 stuck at 20% unmounting filesystem

Please reinstall iTunes to restore your device, if you fail to restore your device on 3uTools or iTunes, it could be hardware problem.
by Grace Liu
01 Apr 2019 17:43
Forum: Help & Support
Topic: iPad Air 2 stuck at 20% unmounting filesystem
Replies: 3
Views: 3762

Re: iPad Air 2 stuck at 20% unmounting filesystem

Hello, may I know have the error screenshot on 3uTools? You mean when you restore using iTunes, your device would auto-close?
by Grace Liu
01 Apr 2019 09:27
Forum: Help & Support
Topic: iPhone LCD Serial number in device verification
Replies: 3
Views: 2118

Re: iPhone LCD Serial number in device verification

Hello, could you kindly send me your verification report? You can send me via email: 3utools@gmail.com
by Grace Liu
28 Mar 2019 13:59
Forum: Member Introductions
Topic: hola, saludos para todos
Replies: 1
Views: 5757

Re: hola, saludos para todos

If you mean on macos, it is not released yet. Please keep following us for future updates. 3uTools for mac is under the development.
by Grace Liu
28 Mar 2019 13:57
Forum: Help & Support
Topic: My Backup is Stuck
Replies: 2
Views: 1022

Re: My Backup is Stuck

Hello, may I know is your device is jailbroken or not. Please kindly send me the error screenshot to me via email: 3utools@gmail.com
by Grace Liu
25 Mar 2019 15:18
Forum: Help & Support
Topic: how to i add any ipsw on easy flash?
Replies: 1
Views: 1077

Re: how to i add any ipsw on easy flash?

You can not restore to unsigned iOS version.

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