Backup password

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Rennert
Posts: 5
Joined: 19 Aug 2020 23:34
like: 0

Backup password

Postby Rennert » 19 Aug 2020 23:47

Hi,
had made any backups with 3UTools and set a password. now i would make a new backup, but on start backup the typing passwort is incorrect. old backups can open with the password.
had 3UTools reinstall, but same issue. i never change this password. how can i reset the password?

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jc_3u
Posts: 9
Joined: 27 Jul 2020 15:03
Location: Germany
like: 1

Re: Backup password

Postby jc_3u » 20 Aug 2020 15:32

Hi,
did you try it with iTunes? There you can change the password.
The password is stored on your phone, not in 3UTools.
jc

Rennert
Posts: 5
Joined: 19 Aug 2020 23:34
like: 0

Re: Backup password

Postby Rennert » 20 Aug 2020 17:08

had set a new password in iTunes, but 3UTools says invalid password. for test i used iMazing and all works fine.
i think 3UTools have no permission to anywhere, i start it as administrator.

Rennert
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Joined: 19 Aug 2020 23:34
like: 0

Re: Backup password

Postby Rennert » 20 Aug 2020 17:22

here a picture
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jc_3u
Posts: 9
Joined: 27 Jul 2020 15:03
Location: Germany
like: 1

Re: Backup password

Postby jc_3u » 21 Aug 2020 15:13

Hi,
did you retry after unlock?
jc

Rennert
Posts: 5
Joined: 19 Aug 2020 23:34
like: 0

Re: Backup password

Postby Rennert » 21 Aug 2020 15:51

Yes, same here. AnyTrans also works.
I only update to V2.50, but 2.39 also doesn't work after downgrade.

Rennert
Posts: 5
Joined: 19 Aug 2020 23:34
like: 0

Re: Backup password

Postby Rennert » 21 Aug 2020 19:20

Have install 3UTools and Itunes driver on other PC, but same issue. I think it's a problem since IOS14 Beta4. Last working update was with Beta3. Other backup apps working without issues.


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