How do I request a New 3uTools feature?

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KenO
Posts: 18
Joined: 21 Mar 2018 03:27
like: 0

How do I request a New 3uTools feature?

Postby KenO » 04 Apr 2018 22:44

First would like to say I am very impressed with 3uTools!!!
Question: How do I request a New feature?

Grace Liu
Posts: 537
Joined: 20 Oct 2016 09:33
like: 65

Re: How do I request a New 3uTools feature?

Postby Grace Liu » 08 Apr 2018 09:18

:P :P What new feature?

KenO
Posts: 18
Joined: 21 Mar 2018 03:27
like: 0

Re: How do I request a New 3uTools feature?

Postby KenO » 09 Apr 2018 23:02

Grace,
A problem I had originally was installing needed Apple Mobile Device Drivers.
Would be nice if a new version of 3uTools also installed the needed Apple Mobile Device Drivers.
Ken

Grace Liu
Posts: 537
Joined: 20 Oct 2016 09:33
like: 65

Re: How do I request a New 3uTools feature?

Postby Grace Liu » 10 Apr 2018 09:02

Hello Ken,
When you connect to the PC, the PC will automatically installs Apple Mobile Device Drivers.
As in this tutorial: http://www.3u.com/tutorial/articles/630 ... how-to-fix

KenO
Posts: 18
Joined: 21 Mar 2018 03:27
like: 0

Re: How do I request a New 3uTools feature?

Postby KenO » 10 Apr 2018 23:35

Grace,
"When you connect to the PC, the PC will automatically installs Apple Mobile Device Drivers" Thanks for the Tutorial Link.
Unfortunately both Windows Xp and 7 PCs I tried did not even do that. Can make screen captures if you like but more important after much searching I discovered some excellent coders solved my Windows Apple Mobile Device Driver install problem.
Would be glad to provide a link and more information if you tell me how (do not have 20 posts so can Not here)
Thanks again for all your help and patience with a Real Beginner (me)!!!
Ken

Grace Liu
Posts: 537
Joined: 20 Oct 2016 09:33
like: 65

Re: How do I request a New 3uTools feature?

Postby Grace Liu » 11 Apr 2018 09:09

Hello KenO,
So now you can not connect your device to PC because of lack of Apple Mobile Device Drivers?
If you can not install following the tutorial, you are recommended to try it on another PC, because it is about Apple problem.

KenO
Posts: 18
Joined: 21 Mar 2018 03:27
like: 0

Re: How do I request a New 3uTools feature?

Postby KenO » 11 Apr 2018 22:55

Grace,
Sorry about not explaining this clearly.
As previously mentioned I had problems installing the Apple Mobile Device Drivers as mentioned in the tutorial.
After trying many different ways to do this driver install finally found one that not only worked but was very easy to do.
Is there any way to upload Screen Captures to the forum?
Thanks again for all your help!!!
Ken

Grace Liu
Posts: 537
Joined: 20 Oct 2016 09:33
like: 65

Re: How do I request a New 3uTools feature?

Postby Grace Liu » 12 Apr 2018 09:01

You can send screenshot to 3utools@gmail.com. And AGAIN, if you fail to install Apple Mobile Device Drivers after trying the tutorial, it is about APPLE ISSUE, we can not do anything. Hope you have a good day, sir!


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