Unable to connect specific device

[luizeg]

Hi all,
I currently own 3 Apple devices:
- iPhone 6s 64 GB
- iPad Air Wi-Fi + Cellular 64 GB
- iPad Air Wi-Fi 32 GB

Using my personal laptop I can succesfully conect to 3utools only 2 of them, iPhone and iPad 64 GB. My iPad 32 GB can't connect to 3u. Timeout error is ocurring. Have tried all USB ports, different cables, reinstalled drivers, reinstalled 3U, all of them unsuccessfully. But iPhone and iPad 64 GB are working in all USB ports and all tried cables.

Tried to connect in a friend's laptop and all devices worked properly connecting to 3U. Do you have any ideia? What else could I try in my personal laptop?

Thanks and regards.
Luiz