installing apps

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morteza1358
Posts: 7
Joined: 05 Jul 2017 13:35
like: 0

installing apps

Postby morteza1358 » 05 Jul 2017 13:39

hi
i try to install iphone apps via 3u but after installing it didn't run normally
after running it closed
how could i fix it?

Grace Liu
Posts: 537
Joined: 20 Oct 2016 09:33
like: 65

Re: installing apps

Postby Grace Liu » 05 Jul 2017 15:07

morteza1358 wrote:hi
i try to install iphone apps via 3u but after installing it didn't run normally
after running it closed
how could i fix it?


Dear, you mean the apps installed with 3uTools do not run normally?

morteza1358
Posts: 7
Joined: 05 Jul 2017 13:35
like: 0

Re: installing apps

Postby morteza1358 » 05 Jul 2017 15:45

yes it close by itself and i couldn't run it

Grace Liu
Posts: 537
Joined: 20 Oct 2016 09:33
like: 65

Re: installing apps

Postby Grace Liu » 05 Jul 2017 16:58

morteza1358 wrote:yes it close by itself and i couldn't run it

Dear, can you show me what apps?

morteza1358
Posts: 7
Joined: 05 Jul 2017 13:35
like: 0

Re: installing apps

Postby morteza1358 » 05 Jul 2017 17:13

telegram for example
i installed this app with 3utools after installation i wanted to open it but it closed and didn't run normally
i want to know i need to install 3u on iphone or not

Grace Liu
Posts: 537
Joined: 20 Oct 2016 09:33
like: 65

Re: installing apps

Postby Grace Liu » 05 Jul 2017 18:12

morteza1358 wrote:telegram for example
i installed this app with 3utools after installation i wanted to open it but it closed and didn't run normally
i want to know i need to install 3u on iphone or not


Telegram Messenger? If you just install apps from 3uTools, you don't need to install 3uTools on your device.
In order to help you better, we need more information. May I know what is your iPhone?

telegram.jpg
telegram.jpg (62.83 KiB) Viewed 29468 times

morteza1358
Posts: 7
Joined: 05 Jul 2017 13:35
like: 0

Re: installing apps

Postby morteza1358 » 05 Jul 2017 18:20

i installed app for my customer in shop maybe 5s or 6 ...
if u want mor info i send a video for my problem

morteza1358
Posts: 7
Joined: 05 Jul 2017 13:35
like: 0

Re: installing apps

Postby morteza1358 » 05 Jul 2017 18:31

as your image show it installed but not working properly
when i open the app it closed as i said before and not working i have to unintsall it and install the app with device without pc

Grace Liu
Posts: 537
Joined: 20 Oct 2016 09:33
like: 65

Re: installing apps

Postby Grace Liu » 06 Jul 2017 10:25

morteza1358 wrote:as your image show it installed but not working properly
when i open the app it closed as i said before and not working i have to unintsall it and install the app with device without pc


Dear, according to our testing team, after they installed telegram messenger on 3uTools, they can normally run this app.

morteza1358
Posts: 7
Joined: 05 Jul 2017 13:35
like: 0

Re: installing apps

Postby morteza1358 » 07 Jul 2017 00:27

but it asked for apple id and password after typing it closed


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