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Retain User data
Posted: 03 Sep 2018 00:39
by Min04
My ios is version 12 beta 9 and if update it to beta 12 and i clicked Retain Data user will it just update my ios? because my find my iphone is on and i forgot my icloud password and i cant Recover it, I don't know if it will ask for activation lock. Help plss
Re: Retain User data
Posted: 03 Sep 2018 09:08
by Grace Liu
You are not recommended to restore an iOS device that you don't know the iCloud password. After you flash, you may need to enter Apple ID and password to activate it.
Re: Retain User data
Posted: 15 Sep 2020 12:14
by RandyDigital
It will not ask for your Apple ID. It will ask for your passcode. Just used the program to fix a boot loop locked iPhone X that had never been connected to iTunes or backed up on iCloud. Saved the family’s photos and booted up perfectly. (Problem caused by being maxed out on space)
Re: Retain User data
Posted: 28 Mar 2021 22:27
by WhizKhiz
RandyDigital wrote:It will not ask for your Apple ID. It will ask for your passcode. Just used the program to fix a boot loop locked iPhone X that had never been connected to iTunes or backed up on iCloud. Saved the family’s photos and booted up perfectly. (Problem caused by being maxed out on space)
I have exactly the same issue with my iPhone X. Phone went to boot loop after being maxed out on storage, however I tried updating the iPhone in iTunes by putting the phone in recovery mode, as per instructions on Apple forum. The update failed and phone is now stuck in recovery mode. According to Apple the only way to get the phone working is to do a factory restore which means I lose all my data! I don’t want this to happen but fear it may be to late to try the above now with success