Apple's Beats headphones are 'shoddy,' says lawsuit

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kristine
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Apple's Beats headphones are 'shoddy,' says lawsuit

Postby kristine » 14 Sep 2017 09:48

Commentary: Five plaintiffs allege Powerbeats headphones don't last, don't resist sweat and water, and have defective batteries.

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Technically Incorrect offers a slightly twisted take on the tech that's taken over our lives.


The Beats brand was built on the daring coolness of the headphones' look and the ridiculous coolness of the stars who wore them.

Now, a lawsuit says all that advertising was a bit of old LeBron bunkum.

The lawsuit, filed on Tuesday in US District Court in Oakland, California, claims that Apple's Powerbeats 2 and Powerbeats 3 headphones are marketed with untrue claims.

The plaintiffs say that though these headphones were advertised -- with stars such as LeBron James and Serena Williams -- as "built to endure" and "best headphones for working out," they are in fact "shoddy."

Worse, say the unhappy customers, the claimed six-hour battery life for Powerbeats 2 and 12 hours for Powerbeats 3 is inaccurate. Instead, says the lawsuit, "these shoddy headphones contain a design defect that causes the battery life to diminish and eventually stop retaining a charge."

It adds that when customers complain, Apple allegedly either "gives them the run-around" or sends them replacement headphones with the very same defect.

Even worse, the advertising -- which the plaintiffs say persuaded them to buy -- claims that the headphones are sweat and water resistant. That's not true either, they say.

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