Shanghai urges Apple to handle recent iPhone combustion incidents
Posted: 05 Dec 2016 15:11
Shanghai's Consumer Council has urged Apple to give timely explanations concerning a series of reports of its mobile phone products spontaneously bursting into flames.
According to statistics from the council, they have received eight complaints in the last three months regarding self-combustion during normal use of Apple's iPhone 6 series products.
The eight consumers were each compensated with a new phone thanks to the reconciliation of the council.
But Apple hasn't yet given any explanation for the fires.
Earlier this year, there were also reports of iPhone 6 products shutting down even though the remaining battery was still at 50 percent.
Apple later announced that the abnormal power-off was due to battery quality, and promised a change of battery free of charge.
According to statistics from the council, they have received eight complaints in the last three months regarding self-combustion during normal use of Apple's iPhone 6 series products.
The eight consumers were each compensated with a new phone thanks to the reconciliation of the council.
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But Apple hasn't yet given any explanation for the fires.
Earlier this year, there were also reports of iPhone 6 products shutting down even though the remaining battery was still at 50 percent.
Apple later announced that the abnormal power-off was due to battery quality, and promised a change of battery free of charge.