Hi
when I lunch the realtime screen, it wouldn't start, and gives a message as attached.
can you solve this problem please?
realtime screen failed to lunch
Moderators: Lily Lee, jc_3u, Moderators
realtime screen failed to lunch
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Re: realtime screen failed to lunch
Normally, this would be fixed after you reboot your device and PC.
Please operate as follows:
1. Right click 3uTools → Open file location → files → other, then delete all the files.
2. Click Downloads → Downloaded → Others → Open Folder, then delete all the files.
3. Reboot your device and 3uTools, then try again.
Please operate as follows:
1. Right click 3uTools → Open file location → files → other, then delete all the files.
2. Click Downloads → Downloaded → Others → Open Folder, then delete all the files.
3. Reboot your device and 3uTools, then try again.
Re: realtime screen failed to lunch
thank you grace for your assistance,
i tried all the steps above, but the problem still exists.
i tried all the steps above, but the problem still exists.
Re: realtime screen failed to lunch
eskeemo02 wrote:thank you grace for your assistance,
i tried all the steps above, but the problem still exists.
Hello, that's weird. May I know what is the product type of your device? Please send email to 3utools@gmail.com for further support.
Re: realtime screen failed to lunch
eskeemo02 wrote:Iphone 7, and i am using dell laptop windows 7
So after you try the above prompt, you still fail at realtime screen? Please contact us for further support on Email: 3utools@gmail.com