I need help: my iPhone 6+ had almost full storage (there was only 300 mb free) and one night it started installing iOS update. Now it stays on the apple black screen logo and not turning on.
I can connect it to iTunes and restore my phone to factory settings. But I need all data and photos.
Any way to restore the iPhone with data intact? Or to backup the data before restoring?
Full memory, iPhone won't turn on after soft update
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Marussia
- Posts: 2
- Joined: 05 Nov 2018 01:44
- like: 0
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Grace Liu
- Posts: 537
- Joined: 20 Oct 2016 09:33
- like: 65
Re: Full memory, iPhone won't turn on after soft update
Hello, please try to restore it on 3uTools. And you are recommended to save some free storage on your device.
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Marussia
- Posts: 2
- Joined: 05 Nov 2018 01:44
- like: 0
Re: Full memory, iPhone won't turn on after soft update
Grace, but if I restore it I will lose all my data on the iPhone?
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Grace Liu
- Posts: 537
- Joined: 20 Oct 2016 09:33
- like: 65
Re: Full memory, iPhone won't turn on after soft update
You can select the option "Retain User's Data While Flashing", but we could not 100% guarantee you can finish flashing as there is so little free space on your device. It would cause issue.
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Wlee2060
- Posts: 12
- Joined: 31 Aug 2018 11:32
- like: 1
Re: Full memory, iPhone won't turn on after soft update
Yeah, using TunesKit iOS System Recovery tool can also help you fix iPhone won't turn on after software update without data loss. With the adoption of advanced technology, it can repair various iOS or tvOS problems in 3 steps with no risk of losing any file on the device. you can give it a shot.
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wawangsdui
- Posts: 20
- Joined: 14 Feb 2019 15:32
- like: 1
Re: Full memory, iPhone won't turn on after soft update
Marussia wrote:I need help: my iPhone 6+ had almost full storage (there was only 300 mb free) and one night it started installing iOS update. Now it stays on the apple black screen logo and not turning on.
I can connect it to iTunes and restore my phone to factory settings. But I need all data and photos.
Any way to restore the iPhone with data intact? Or to backup the data before restoring?
But as far as Iknew, update iOS can't reeup space for iPhone, you should delete data on iPhone, the black screen maybe because of the full storage, you should use the Eelphone iOS System Repair to fix the dead iPhone.