Full memory, iPhone won't turn on after soft update

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Marussia
Posts: 2
Joined: 05 Nov 2018 01:44
like: 0

Full memory, iPhone won't turn on after soft update

Postby Marussia » 05 Nov 2018 02:03

I need help: my iPhone 6+ had almost full storage (there was only 300 mb free) and one night it started installing iOS update. Now it stays on the apple black screen logo and not turning on.
I can connect it to iTunes and restore my phone to factory settings. But I need all data and photos.

Any way to restore the iPhone with data intact? Or to backup the data before restoring?

Grace Liu
Posts: 537
Joined: 20 Oct 2016 09:33
like: 65

Re: Full memory, iPhone won't turn on after soft update

Postby Grace Liu » 05 Nov 2018 10:12

Hello, please try to restore it on 3uTools. And you are recommended to save some free storage on your device.

Marussia
Posts: 2
Joined: 05 Nov 2018 01:44
like: 0

Re: Full memory, iPhone won't turn on after soft update

Postby Marussia » 06 Nov 2018 05:15

Grace, but if I restore it I will lose all my data on the iPhone?

Grace Liu
Posts: 537
Joined: 20 Oct 2016 09:33
like: 65

Re: Full memory, iPhone won't turn on after soft update

Postby Grace Liu » 06 Nov 2018 17:56

You can select the option "Retain User's Data While Flashing", but we could not 100% guarantee you can finish flashing as there is so little free space on your device. It would cause issue.

Wlee2060
Posts: 12
Joined: 31 Aug 2018 11:32
like: 1

Re: Full memory, iPhone won't turn on after soft update

Postby Wlee2060 » 18 Dec 2019 19:36

Yeah, using TunesKit iOS System Recovery tool can also help you fix iPhone won't turn on after software update without data loss. With the adoption of advanced technology, it can repair various iOS or tvOS problems in 3 steps with no risk of losing any file on the device. you can give it a shot.

wawangsdui
Posts: 20
Joined: 14 Feb 2019 15:32
like: 1

Re: Full memory, iPhone won't turn on after soft update

Postby wawangsdui » 25 Dec 2019 19:06

Marussia wrote:I need help: my iPhone 6+ had almost full storage (there was only 300 mb free) and one night it started installing iOS update. Now it stays on the apple black screen logo and not turning on.
I can connect it to iTunes and restore my phone to factory settings. But I need all data and photos.

Any way to restore the iPhone with data intact? Or to backup the data before restoring?

But as far as Iknew, update iOS can't reeup space for iPhone, you should delete data on iPhone, the black screen maybe because of the full storage, you should use the Eelphone iOS System Repair to fix the dead iPhone.


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