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Error: Unable to restore iDevice(-2).

Posted: 20 Nov 2018 03:45
by ashwin33
This is the exact message i am getting Error: Unable to restore iDevice(-2). Please help me.
Phone is in itunes logo. its 5S

Re: Error: Unable to restore iDevice(-2).

Posted: 20 Nov 2018 09:26
by Grace Liu
Error -2 could be caused by baseband problem. Please check the hardware of your device and then try to restore again.

Re: Error: Unable to restore iDevice(-2).

Posted: 21 Nov 2018 03:30
by ashwin33
I am in itunes logo with a data cable with no help :(

Re: Error: Unable to restore iDevice(-2).

Posted: 21 Nov 2018 03:31
by ashwin33
Please help

Re: Error: Unable to restore iDevice(-2).

Posted: 21 Nov 2018 05:03
by ashwin33
Additional information :
Pro Flash Logs:
Sending Root ticket success
Writing FileSystem Failed
Flash Failed !
Please help.

Re: Error: Unable to restore iDevice(-2).

Posted: 21 Nov 2018 09:07
by Grace Liu
ashwin33 wrote:Additional information :
Pro Flash Logs:
Sending Root ticket success
Writing FileSystem Failed
Flash Failed !
Please help.

As I mentioned, it could be hardware problem, friend. 3uTools, a software could help to solve problem related to hardware.

Re: Error: Unable to restore iDevice(-2).

Posted: 21 Nov 2018 10:28
by chadsmith
This may be caused by USB cable connection, network and baseband. Try to change the usb cable, confirm the network connection.

Re: Error: Unable to restore iDevice(-2).

Posted: 21 Nov 2018 13:06
by ashwin33
I have really no clue about this baseband and stuff. It was in some version and updated and it failed. My bad i don't even know what version it was not what i need to do now.

Re: Error: Unable to restore iDevice(-2).

Posted: 29 Nov 2019 17:07
by Vayne
Hi, in such a situation, you can use iCloud to restore your iPhone. Generally speaking, the problem will be resolved after this action. If not, simply try a repair tool like 3u tool, Joyoshare UltFix, and the like to help you. Such tools can repair iDevice stuck in iTunes logo without difficulty and it offers an option to repair it without damaging data if you do not want to lose your iPhone data during the process.