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Error code -15

Posted: 15 Apr 2019 10:29
by gs89
Hi, I keep getting error code -15 for realtime screen. I tried reinstalling 3uTools but it didn’t fix the problem. Is there anything else I can do?

Re: Error code -15

Posted: 15 Apr 2019 11:40
by Grace Liu
Hello, please reboot your device and try on 3uTools again.

Re: Error code -15

Posted: 16 Apr 2019 04:19
by gs89
That didn’t work. It was working before but when I backed up and restored my data, it stopped working.

Re: Error code -15

Posted: 16 Apr 2019 15:55
by Grace Liu
You mean after you reboot your device and PC, you still met the same error -15? If so, please tell me what is your iOS version.

Re: Error code -15

Posted: 17 Apr 2019 01:21
by gs89
The latest version of 12.3

Re: Error code -15

Posted: 18 Apr 2019 15:43
by Grace Liu
Hello, we have updated realtime screen in latest version of 3uTools, please check if you can use it.

Re: Error code -15

Posted: 18 Apr 2019 23:11
by gs89
It works