iPhone 7 Disabled
Posted: 10 Jul 2019 21:01
Hi all, thank you for taking the time to read this. I have a bit of a dilemma and wondering if you could help.
My girlfriend dropped her iPhone on the floor last week and the screen broke completely. However they way it broke, the touchscreen was pressing down on something on the screen so it was randomly entering numbers for her passcode. She tried to shut it down but the screen was not registering any of her inputs to swipe shutdown. Of course the phone eventually got locked and shutdown once the battery finished.
Now we got the screen fixed, she knows what her passcode is, knows her iCloud / Apple ID etc but obviously with the phone disabled iTunes is only giving the option to restore to factory settings. Unfortunately she's not tech savvy at all and pretty much has no back up for the last year after her iCloud storage reached maximum capacity.
She desperately does not want to loose her photos, contacts and calendar. Would flashing the phone using uTools, while checking keep user data allow her to login to the phone again and retrieve her data?
Many thanks.
My girlfriend dropped her iPhone on the floor last week and the screen broke completely. However they way it broke, the touchscreen was pressing down on something on the screen so it was randomly entering numbers for her passcode. She tried to shut it down but the screen was not registering any of her inputs to swipe shutdown. Of course the phone eventually got locked and shutdown once the battery finished.
Now we got the screen fixed, she knows what her passcode is, knows her iCloud / Apple ID etc but obviously with the phone disabled iTunes is only giving the option to restore to factory settings. Unfortunately she's not tech savvy at all and pretty much has no back up for the last year after her iCloud storage reached maximum capacity.
She desperately does not want to loose her photos, contacts and calendar. Would flashing the phone using uTools, while checking keep user data allow her to login to the phone again and retrieve her data?
Many thanks.