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iPhone 7 Disabled

Posted: 10 Jul 2019 21:01
by Ducati996
Hi all, thank you for taking the time to read this. I have a bit of a dilemma and wondering if you could help.
My girlfriend dropped her iPhone on the floor last week and the screen broke completely. However they way it broke, the touchscreen was pressing down on something on the screen so it was randomly entering numbers for her passcode. She tried to shut it down but the screen was not registering any of her inputs to swipe shutdown. Of course the phone eventually got locked and shutdown once the battery finished.
Now we got the screen fixed, she knows what her passcode is, knows her iCloud / Apple ID etc but obviously with the phone disabled iTunes is only giving the option to restore to factory settings. Unfortunately she's not tech savvy at all and pretty much has no back up for the last year after her iCloud storage reached maximum capacity.
She desperately does not want to loose her photos, contacts and calendar. Would flashing the phone using uTools, while checking keep user data allow her to login to the phone again and retrieve her data?
Many thanks.

Re: iPhone 7 Disabled

Posted: 12 Jul 2019 07:15
by Ducati996
Meaning would that allow her to then enter her passcode or AppleID to access the phone?

Re: iPhone 7 Disabled

Posted: 03 Sep 2019 05:10
by gtplaya818
I have the exact same problem with my iPhone 6+

I remember the passcode but it kept restarting everytime I put it in. Now also stuck on iPhone is disabled / connect to iTunes but don't want to lose my data.

If there's a way to backup while the phone is disabled or a way to let me reput in the passcode - or any other solutions so I don't lose my data, any of that will work.

Also, I was out of country with this phone so I have unfortunately never plugged it into iTunes before now :(

View first unread post

Posted: 05 Sep 2019 22:45
by BeJimmieBof
Thanks so much for this enticing tidbit Please post more details when you get time. So happy to hear Johnny wasnt nervous. AND HOW WAS The Libertine??????

Re: iPhone 7 Disabled

Posted: 18 Oct 2019 10:17
by Vayne
Hi, use iTunes to do a backup before restoring iPhone. Like that, after unlocking iPhone, nothing will be lost on your device. As for fixing a disabled iPhone, iCloud, iTunes, or a special tool like Joyoshare iPasscode Unlocker can be used to help you. Officially speaking, there is no way to fix a disabled iPhone without losing data unless you have had a backup in advance. Anyway, hope these methods can work for you!

View first unread post

Posted: 13 Nov 2019 01:59
by youtubersuper
I love the site.
When I open the forum up, I always just check the new posts, and work my way from the last page up to the most recent post. I then check for new posts that have come in while I have been reading.

But I have been wondering if you can add the first unread feature to the new posts page?
I know you have the last page link, but I was just wondering if you could put the first unread on the newposts page, just to save me a step. petty gripe I know, its an efficiency thing

Thanks Alex