Stuck on 19% restoring

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suvtje
Posts: 2
Joined: 08 Nov 2017 18:21
like: 0

Stuck on 19% restoring

Postby suvtje » 08 Nov 2017 18:25

what can be the problem i wantet to flash mine iphone 6 becaust he had a boot loop and itunes give error 4013 have read some that 3utools can restore it, but one problem he stuck on itunes logo and wil not go more than 19%

i hope some come whit solution.

suvtje
Posts: 2
Joined: 08 Nov 2017 18:21
like: 0

Re: Stuck on 19% restoring

Postby suvtje » 08 Nov 2017 20:25

have tried some other usb cables and changed the usb port and battery nothing its the same problem come back to the itunes logo on the phone

Grace Liu
Posts: 518
Joined: 20 Oct 2016 09:33
like: 64

Re: Stuck on 19% restoring

Postby Grace Liu » 09 Nov 2017 08:53

suvtje wrote:have tried some other usb cables and changed the usb port and battery nothing its the same problem come back to the itunes logo on the phone


Hello, when it is stuck at 19%, what is the error code on 3uTools?

miasma
Posts: 2
Joined: 12 Nov 2017 06:39
like: 0

Re: Stuck on 19% restoring

Postby miasma » 12 Nov 2017 06:43

I have the same problem and get Error: Unable to restore iDevice(-2)
This is on iPhone 6
Please help

miasma
Posts: 2
Joined: 12 Nov 2017 06:39
like: 0

Re: Stuck on 19% restoring

Postby miasma » 12 Nov 2017 20:53

Just an update on this. I should have mentioned that I got into an Apple logo boot loop having fitted a new screen on an iPhone 6, tried everything through iTunes (update, restore from DFU and Recovery mode) likewise with 3uTools but kept getting either error 4013 in iTunes or -2 in 3uTools.
As the original screen is cracked but functional I decided to refit it and was able to update and restore fine with iTunes. I switched off and refitted the replacement screen but was back to the Apple logo loop.
So I assume it's a faulty screen that causes this problem unless the original poster got this error another way ?

Grace Liu
Posts: 518
Joined: 20 Oct 2016 09:33
like: 64

Re: Stuck on 19% restoring

Postby Grace Liu » 13 Nov 2017 08:50

miasma wrote:I have the same problem and get Error: Unable to restore iDevice(-2)
This is on iPhone 6
Please help

Hello, if error -2 still exists after you try many times, it could be the hardware problem. You are suggested to check your device.

Formingus
Posts: 3
Joined: 21 Dec 2017 18:56
like: 0

Re: Stuck on 19% restoring

Postby Formingus » 21 Dec 2017 19:09

There can be a lot of issues, but if you try everything like
New Port - Cable - Last Firmware update - Flash with detached LCD ect
then its Compass IC or NAND IC 99% - Hardware

br Formingus

Formingus
Posts: 3
Joined: 21 Dec 2017 18:56
like: 0

Re: Stuck on 19% restoring

Postby Formingus » 13 Mar 2019 19:55

Its not always hardware , those days mine 3u tools stop flashing all iphones at 20% , whille iTunes will flash OK

3u Tools had some bug or some possible conflict with some PC Software


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