Notes !

For all questions & answers about 3uTools and iOS

Moderators: Jacob Black, Grace Liu, Moderators

nguyentronghuuktv
Posts: 3
Joined: 06 Nov 2018 13:54
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Notes !

Postby nguyentronghuuktv » 08 Nov 2018 00:53

Hi admin, i have created 10 notes on iphone 5, and in that i have set password for 3 important notes, i reset my iphone, before reset i have backup 10 notes back with 3utools , then I restored 10 notes and I only see 7 notes do not set password, the remaining 3 notes that I have set the password, the message is "no content". Looking forward to the help from admin of 3utools, because of lost information 3 important notes for me. Thank you!

Grace Liu
Posts: 466
Joined: 20 Oct 2016 09:33
like: 58

Re: Notes !

Postby Grace Liu » 08 Nov 2018 09:07

Hello friend.
May I know if there is any error while you restoring the backup to your device? And what is the iOS version of your device?

nguyentronghuuktv
Posts: 3
Joined: 06 Nov 2018 13:54
like: 0

Re: Notes !

Postby nguyentronghuuktv » 08 Nov 2018 11:16

hi friend ! iOS version of my device is 10.3.3
Thank you !

Grace Liu
Posts: 466
Joined: 20 Oct 2016 09:33
like: 58

Re: Notes !

Postby Grace Liu » 08 Nov 2018 15:27

Hello, and how you back up and restore Your notes? Make a full backup or customized backup, or you just back up in Datas?

nguyentronghuuktv
Posts: 3
Joined: 06 Nov 2018 13:54
like: 0

Re: Notes !

Postby nguyentronghuuktv » 08 Nov 2018 22:21

I backed up everything, and restored it all, but the password-generated log files lost all their contents and could not be viewed.

Grace Liu
Posts: 466
Joined: 20 Oct 2016 09:33
like: 58

Re: Notes !

Postby Grace Liu » 09 Nov 2018 09:05

Thanks for your updated information. We would test about it. May I know did you set any backup bassword?
If the notes are encrypted, you can not view them in backup viewer.


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