Strange problem with Ipad 2, cannot update to 9.3.5

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solvbb
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Joined: 14 Feb 2019 20:03
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Strange problem with Ipad 2, cannot update to 9.3.5

Postby solvbb » 14 Feb 2019 20:21

I have bought an iPad 2 which was stuck in recovery mode. An iTunes restore does not work and I just found about 3uTools.

I have been able to restore using easy flash to 6.1.3. :) The iPad then can be updated to 8.4.1 OTA without a problem. 9.3.5 is then offered, which is downloaded, goes through the upgrade process and the iPad restarts with the 8.4.1 software and 9.3.5 available to download again.

Using easy flash with 9.3.5 it gets to 19% and then waits for about 7 minutes before failing and is back in recovery mode

Using pro flash with 6.1.3 works fine, with 9.3.5 it also fails, but only when the progress bar is almost at the far right, but the memory address counter does not increment.

Genuine cable, different USB ports used, the cable and PC have been used for iTunes restores without any similar problems.

Any suggestions, as the flash works every time on 6.1.3 and an OTA to 8.4.1 work fine it doesn't seem to be a hardware issue ???. It is an early iPad 2, comes up as model 2,1 2011 model

Thanks for any help

Grace Liu
Posts: 537
Joined: 20 Oct 2016 09:33
like: 65

Re: Strange problem with Ipad 2, cannot update to 9.3.5

Postby Grace Liu » 15 Feb 2019 18:05

Hello, but what is the error on 3uTools and iTunes?

solvbb
Posts: 3
Joined: 14 Feb 2019 20:03
like: 0

Re: Strange problem with Ipad 2, cannot update to 9.3.5

Postby solvbb » 16 Feb 2019 04:29

The errors that show up in iTunes are 14 and 4013 or 4014 I think.
In 3uTools it said something like unable to write / writing failed

Grace Liu
Posts: 537
Joined: 20 Oct 2016 09:33
like: 65

Re: Strange problem with Ipad 2, cannot update to 9.3.5

Postby Grace Liu » 18 Feb 2019 14:17

You can take this as reference: http://www.3u.com/tutorial/articles/774/how-to-fix-error-9-4005-4013-or-4014-in-itunes-3utools But if you could not fix this, it could be hardware problem, you may need to contact Apple Support.

solvbb
Posts: 3
Joined: 14 Feb 2019 20:03
like: 0

Re: Strange problem with Ipad 2, cannot update to 9.3.5

Postby solvbb » 18 Feb 2019 16:42

Thanks very much for the link and your help so far.

All the hardware side of things external to this ipad seem to be fine as there are no problems with another iPad I own.

The strange part is that I can write the 6.1.3 firmware without any problem. It will also download the OTA upgrade to 8.4.1 and run that upgrade. It's only when I try to move to 9.3.5 by either OTA or firmware flash that the upgrade fails.

I am wondering if there is some sort of partitioning change or additional hardware check built into 9.3.5 that might prevent the upgrade being allowed ??


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