Error code -15

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gs89
Posts: 4
Joined: 15 Apr 2019 10:20
like: 2

Error code -15

Postby gs89 » 15 Apr 2019 10:29

Hi, I keep getting error code -15 for realtime screen. I tried reinstalling 3uTools but it didn’t fix the problem. Is there anything else I can do?
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Error code -15
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Grace Liu
Posts: 537
Joined: 20 Oct 2016 09:33
like: 65

Re: Error code -15

Postby Grace Liu » 15 Apr 2019 11:40

Hello, please reboot your device and try on 3uTools again.

gs89
Posts: 4
Joined: 15 Apr 2019 10:20
like: 2

Re: Error code -15

Postby gs89 » 16 Apr 2019 04:19

That didn’t work. It was working before but when I backed up and restored my data, it stopped working.

Grace Liu
Posts: 537
Joined: 20 Oct 2016 09:33
like: 65

Re: Error code -15

Postby Grace Liu » 16 Apr 2019 15:55

You mean after you reboot your device and PC, you still met the same error -15? If so, please tell me what is your iOS version.

gs89
Posts: 4
Joined: 15 Apr 2019 10:20
like: 2

Re: Error code -15

Postby gs89 » 17 Apr 2019 01:21

The latest version of 12.3

Grace Liu
Posts: 537
Joined: 20 Oct 2016 09:33
like: 65

Re: Error code -15

Postby Grace Liu » 18 Apr 2019 15:43

Hello, we have updated realtime screen in latest version of 3uTools, please check if you can use it.

gs89
Posts: 4
Joined: 15 Apr 2019 10:20
like: 2

Re: Error code -15

Postby gs89 » 18 Apr 2019 23:11

It works


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