iPhone 7 Disabled

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Ducati996
Posts: 2
Joined: 10 Jul 2019 20:35
like: 0

iPhone 7 Disabled

Postby Ducati996 » 10 Jul 2019 21:01

Hi all, thank you for taking the time to read this. I have a bit of a dilemma and wondering if you could help.
My girlfriend dropped her iPhone on the floor last week and the screen broke completely. However they way it broke, the touchscreen was pressing down on something on the screen so it was randomly entering numbers for her passcode. She tried to shut it down but the screen was not registering any of her inputs to swipe shutdown. Of course the phone eventually got locked and shutdown once the battery finished.
Now we got the screen fixed, she knows what her passcode is, knows her iCloud / Apple ID etc but obviously with the phone disabled iTunes is only giving the option to restore to factory settings. Unfortunately she's not tech savvy at all and pretty much has no back up for the last year after her iCloud storage reached maximum capacity.
She desperately does not want to loose her photos, contacts and calendar. Would flashing the phone using uTools, while checking keep user data allow her to login to the phone again and retrieve her data?
Many thanks.

Ducati996
Posts: 2
Joined: 10 Jul 2019 20:35
like: 0

Re: iPhone 7 Disabled

Postby Ducati996 » 12 Jul 2019 07:15

Meaning would that allow her to then enter her passcode or AppleID to access the phone?

gtplaya818
Posts: 4
Joined: 03 Sep 2019 05:06
like: 0

Re: iPhone 7 Disabled

Postby gtplaya818 » 03 Sep 2019 05:10

I have the exact same problem with my iPhone 6+

I remember the passcode but it kept restarting everytime I put it in. Now also stuck on iPhone is disabled / connect to iTunes but don't want to lose my data.

If there's a way to backup while the phone is disabled or a way to let me reput in the passcode - or any other solutions so I don't lose my data, any of that will work.

Also, I was out of country with this phone so I have unfortunately never plugged it into iTunes before now :(

BeJimmieBof
Posts: 6
Joined: 21 Aug 2019 07:49
Location: Syria
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Postby BeJimmieBof » 05 Sep 2019 22:45

Thanks so much for this enticing tidbit Please post more details when you get time. So happy to hear Johnny wasnt nervous. AND HOW WAS The Libertine??????


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